Privacy Policy for Front Porch

1. The Information We Collect

We collect information in two ways:

Information You Give Us Directly:Contact & Submissions: When you contact us, subscribe to our newsletter, or submit a manuscript, you voluntarily provide us with information like your name, last name, email address, and any other details you might include in your message, such as your phone number, or address.Purchases: When you buy a book or product from our online store, you will provide payment and shipping information to our trusted third-party payment processors (like Stripe or PayPal). Front Porch does not store your credit card information on our servers.

Information We Collect Automatically:

• Cookies and Tracking Technologies
  Like most websites, we use cookies to make our site work better and to understand how our community uses it. A cookie is a small text file stored on your device. Here’s a clear breakdown of how and why we use them.
  

• What Cookies We Use: As our website is hosted on Squarespace, we use the cookies that are integral to their platform. These can be broadly categorized as:Essential & Functional Cookies: These are necessary for the website to function properly. They do things like keep items in your shopping cart, remember your language preferences, and secure our forms. Analytics & Performance Cookies: These cookies help us understand how visitors interact with our website. They collect anonymous, aggregated data on which pages are most popular, how long people spend on them, and if there are any errors. This information, provided through tools like Google Analytics, is crucial for helping us improve your experience.
  

• Our Promise (What We DON'T Do): We do not use third-party advertising cookies to track your browsing activity across other websites for targeted advertising. Our use of cookies is focused solely on making our site work and understanding our own community.
  

Your Choices & How to Manage Cookies: You are in control. Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that some parts of our site may not function properly without them. For detailed information on the specific cookies Squarespace uses, you can review their official cookie policy here.

2. How We Use Your Information

We use your information only for the purposes you intended:

• To Communicate With You: To send you our newsletter (if you subscribe), respond to your inquiries, to communicate with you about your manuscript submission, and if you opt-in, to send you marketing communications and updates that we believe will be of interest to you.To Fulfill Your Orders: To process your purchases and get our books into your hands.To Improve Our

• Work: To analyze website traffic and user behavior so we can improve our site's navigation, create more relevant content, and better understand what our community is looking for.
  A core part of our mission is to build a brand based on trust. Therefore, we make this promise: We will never sell your personal information to third parties.

3. How We Share Your Information

We only share your information with trusted third-party service providers who help us operate our publishing house. These include:

• Website Host: Squarespace

• Email & Newsletter Platform: Substack

• Analytics Provider: Google Analytics

• Submission Manager: Google Workspace

• Payment Processors: (e.g., Stripe, PayPal)
  

We have vetted these partners and have confidence that they are committed to data privacy and security.

4. Your Rights & Choices

You are in control of your information.

• 
  Opt-Out: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of every email. This is your right under the CAN-SPAM Act, a U.S. federal law governing commercial email. (Link for context: FTC's CAN-SPAM Act Guide)

• Access & Deletion: You have the right to request access to the personal information we hold about you and to ask that it be corrected, updated, or deleted. This aligns with the principles of laws like the California Consumer Privacy Act (CCPA). To make such a request, please contact us at [email protected]. (Link for context: Official CCPA Website)

5. A Note on Our Intended Audience

Our site and our books are intended for a general audience and are not directed at children under the age of 13. We do not knowingly collect personal information from children, in compliance with the Children's Online Privacy Protection Act (COPPA).

6. Changes and Contact

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the "Last Updated" date. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us. Transparency is a core value, and we are always here to talk.

Contact Us: [wearefrontporch@gmail.com] [117 East Main Street, Henderson, TN 38340]